Telesales Executive

Job Summary:

We are seeking a Sales Coordinator to support the sales team by managing internal communication, processing orders, coordinating with factory/warehouse/logistics, and maintaining customer and distributor relationships. This is a back-end sales support role crucial to ensuring smooth operations and timely execution of sales.

Key Responsibilities:

Sales Coordination:

• Coordinate with field sales engineers, distributors, and customers for order processing.
• Handle inquiries, prepare quotations, and follow up for order confirmations.
• Manage and maintain records of customer details, pricing, and orders.

Order & Dispatch Management:

• Process sales orders and coordinate with the logistics/factory team for timely dispatches.
• Track inventory and provide updates to the sales team.
• Communicate delivery timelines and resolve any logistics-related issues.

Customer Support:

• Assist customers with order status, basic technical clarifications, and documentation.
• Coordinate after-sales service requests and hand over details to the service team.
• Maintain strong communication with distributors and channel partners.

Reporting & Documentation:

• Prepare daily/weekly/monthly MIS reports on sales, orders, and dispatch status.
• Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.
• Support in generating sales performance reports for management review.

Skills & Requirements:

• Strong communication and coordination skills (written and verbal).
• Proficient in MS Office (especially Excel), ERP/CRM software.
• Ability to multitask and work under pressure in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Language:

• Kannada (Required)
• Tamil (Required)
• Telugu (Required)

Work Location: In person