Telesales Executive

• Lead Generation and Prospecting:
• Identify and research potential customers using various sources like lead lists, referrals, or cold calling.
• Qualify leads by assessing their needs and interest in the company's products or services.
• Communication and Relationship Building:
• Initiate contact with potential customers via phone calls and build rapport through effective communication skills.
• Understand customer needs by actively listening and asking relevant questions.
• Product or Service Presentation:
• Clearly explain the features and benefits of the company's offerings, tailoring the pitch to each customer's specific needs.
• Address customer objections and concerns with clear and persuasive responses.
• Sales Closing:
• Guide the conversation towards a sale by presenting compelling offers and addressing any final hesitations.
• Secure customer commitment by finalizing orders or scheduling appointments for further discussions.
• Data Entry and Reporting:
• Accurately record customer information and sales data in the company's CRM system.
• Prepare reports on sales activities, call logs, and customer interactions.

Additional Responsibilities:

• Upselling and cross-selling existing products or services to maximize customer value.
• Following up with leads and nurturing ongoing customer relationships.
• Participating in sales training programs to stay updated on product knowledge and sales techniques.
• Maintaining a positive and professional attitude throughout customer interactions.

Telesales staff may also play a role in:

• Scheduling appointments for in-person sales representatives.
• Providing basic customer support by answering product-related questions.
• Participating in market research activities by gathering customer feedback

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person