Telesales Excutive

Job Title: Academic Counsellor
Location: Mankavu, Kozhikode
Employment Type: Full-time | Permanent

About the Role

Xylem Learning is looking for enthusiastic and results-driven Academic Counsellors to join our growing counselling and sales team in Kozhikode. In this role, you will assist students and parents in making well-informed academic decisions, promote Xylem Learning’s educational programs, and play a key role in driving enrolments that contribute to the company’s growth.

This position is ideal for individuals who are passionate about education, counselling, and sales, and who thrive in a dynamic, goal-oriented environment.

Key Responsibilities

• Engage with prospective students and parents through structured outbound and inbound calls using the provided lead database.
• Understand students’ academic goals, strengths, and challenges to recommend suitable courses and programs.
• Present and promote Xylem Learning’s programs confidently and effectively.
• Build strong, trust-based relationships with students and parents through personalized counselling and timely follow-ups.
• Meet or exceed monthly and quarterly enrolment and revenue targets.
• Maintain accurate and up-to-date records of interactions, follow-ups, and enrolments in the CRM system.
• Collaborate with academic, marketing, and operations teams to stay informed about programs, promotions, and organizational updates.
• Provide insights and feedback to improve lead quality, conversion strategies, and the overall counselling process.

Qualifications & Experience

• Bachelor’s degree in any discipline (required).
• 0–2 years of experience in academic counselling, student advisory, or sales (preferably within the education sector).
• Proven ability to achieve or exceed enrolment or sales targets.

Key Skills

• Excellent communication, persuasion, and negotiation skills.
• Strong interpersonal and relationship-building abilities.
• Self-motivated, target-driven, and proactive mindset.
• Adaptable and solution-oriented in a fast-paced environment.
• Proficiency in Malayalam preferred; English communication skills desirable.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person