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ICICI Lombard logo
Customer Support Executive ICICI Lombard

0.0 years

0 Lacs

indore, madhya pradesh, india

On-site

Responsibilities This job is provided by apna.co Functional /Business Responsibilities: ? Comprehend and resolve the Customer's concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs ? Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/ve...

Posted 1 week ago

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