Telemarketer

Job Description

Job Description - Telemarketer (Electronic Products) Designation: Telemarketer Years of Experience: 1 to 3 years Education: Any Graduate Vacancy: 2 Job Location: Gandhinagar, Gujarat Age: 20 - 30 years (Female) Job Function: Tele Marketing Industry Preferred: Electronics (Laptops, Interactive Flat Panels, TVs, Mobile Accessories) Employment Type: Full Time Responsibilities: - Handle inbound and outbound calls for customers seeking information about electronic products such as laptops, interactive flat panels, TVs, and mobile accessories. - Provide detailed product knowledge and assist in guiding customers towards suitable products based on their requirements. - Follow up with potential customers and ensure product inquiries are responded to promptly. - Address customer queries related to pricing, features, availability, and post-purchase support. - Process customer orders and ensure accurate data entry for orders in the system. - Coordinate with the sales and customer service team to ensure smooth order fulfillment and timely delivery. - Maintain customer records and update database with relevant customer information and interactions. - Promote special offers, new products, and services to customers. - Resolve customer complaints or issues promptly, ensuring a high level of customer satisfaction. - Generate leads and help achieve sales targets through effective communication and persuasive selling techniques. - Prepare daily reports on call activity, customer feedback, and sales progress. - Manage customer inquiries through various communication channels (phone, email, chat). Skills: - Good command of communication skills, both verbal and written(English is must) . - Knowledge of the electronic products industry (Laptops, TVs, Mobile Accessories, Interactive Flat Panels) is a plus. - Proficient in using MS Office (Excel, Word) and CRM software. - Ability to build strong relationships with customers. - Strong multitasking and organizational abilities. - Experience in tele sales or customer support roles is preferred. - Good listening skills and the ability to assess customer needs quickly. - Ability to work under pressure and meet performance targets. - Positive attitude, high energy, and self-motivated. Job Types: Full-time, Permanent Pay: ₹10,000.08 - ₹25,000.57 per month Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Telecommunication: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person