Telecalling Team Leader

2 - 31 years

2 - 3 Lacs

Posted:22 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecalling Team Leader Job Summary: We're seeking an experienced Team Leader to manage our telecalling team and drive results! You'll lead a team of telecallers, ensure targets are met, and provide coaching for excellence. Key Responsibilities: - Lead and manage a team of telecallers, monitor performance, and provide feedback - Ensure team meets sales targets, lead generation, and customer satisfaction goals - Train and coach team members on product knowledge, skills, and best practices - Monitor calls, provide feedback, and implement process improvements - Collaborate with other teams to ensure alignment and drive business growth Requirements: - 2-3 years of experience in telecalling or similar role - Proven track record of meeting targets and leading teams - Excellent communication, leadership, and problem-solving skills - Ability to motivate team, handle challenges, and drive results - Basic knowledge of banking products and services (preferred)

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