Job Description

Key Responsibilities : Initiate and conduct outbound calls to prospective customers from the leads provided by the company. Engage with customers to understand their requirements and provide relevant information about education loan products. Actively convert prospective leads into customers through effective telephonic sales techniques. Address customer queries and concerns, providing clear and accurate information regarding loan products, eligibility, and the application process. Stay up-to-date with the latest industry trends, market conditions, and changes in the education loan sector. Leverage this knowledge to provide better service and relevant solutions to customers. Work closely with the internal teams (sales, operations, and processing) to ensure smooth processing of leads, meeting targets, and resolving any issues related to customer applications. Ensure that all leads managed by you are consistently updated in the CRM system with accurate and live status. Follow-up with customers and update lead progress regularly to ensure timely conversions. Prepare and submit monthly Management Information System (MIS) reports to the manager, detailing lead status, conversion rates, targets achieved, and any challenges faced during the sales process. Desired Candidate Profile : 1-4 years of experience in telesales or related field (education loan sales preferred). Strong communication skills with excellent verbal fluency in English language. Ability to work independently with minimal supervision while meeting daily targets. Proficiency in generating leads through effective phone conversations and follow-ups. Location - Andheri East