Telecalling Officer

0 - 2 years

1.75 - 2.0 Lacs P.A.

Chennai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Bpo VoiceTelesalesDomestic CallingVoice ProcessOutbound ProcessOutbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Awareness call start of the month Adhering to Quality parameters Adhering to COC / TAT / Wrap-up Identifying POS accounts , Prioritize the Customers Collects additional charges such as Penal charges Achieve Daily Recovery Resolution (DRR) as per Milestones set Ask for PTP , generate Pick-ups Identifying accounts for Field visits Preferred candidate profile Both male & female Perks and benefits

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