Telecalling Executive

Job Description

Role & responsibilities Will be responsible to handle inbound and outbound calls from the prospective customers. Record customer interactions and transactions. Retain customers who are dissatisfied with products or services. Schedule and confirm appointments for patients. Handle customer inquiries and resolve issues promptly. Follow up with patients and healthcare professionals for feedback. Preferred candidate profile High school diploma or equivalent Excellent verbal communication skills. Strong organizational skills and attention to detail. Customer service Data entry Appointment scheduling Problem resolution Contact details 9154925558/hr.opticals@maxivision.in