0 years

1 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Telecaller

Job Type: On-site – Full Time - Permanent
Location: New Town, Kolkata

Key Responsibilities:

  • Attend incoming calls from customers promptly and politely.
  • Understand and resolve customer queries effectively.
  • Provide accurate information about project / services as required.
  • Maintain a positive and professional attitude during customer interactions.
  • Record call details and update necessary information in the system.
  • Forward complex queries to the concerned department when necessary.
  • Ensure customer satisfaction through clear communication and timely support.

Required Skills & Qualifications:

  • Fluency in Hindi and Bengali (mandatory).
  • Basic workable English for simple communication/documentation.
  • Excellent verbal communication and listening skills.
  • Patience and ability to handle customer concerns calmly.
  • Basic computer knowledge.

What We Offer:

· Competitive salary.

· Opportunities for professional growth and development.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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