Telecaller

Company: SparrowBytes FinTech Solutions
Location: Sec.94, Gurgaon
Experience: 0–2 years
Industry: IT / Web Development / FinTech Services

Salary: ₹10,000 – ₹15,000 per month

Working Days: 6 Days a Week
Working Hours: 10:00 AM – 7:00 PM

About SparrowBytes FinTech Solutions

SparrowBytes FinTech Solutions is a growing technology company specializing in website development, digital solutions, and fintech innovations. We help businesses establish a strong online presence through high-quality websites, web applications, and digital transformation services.

Job Summary

We are looking for a motivated, customer-focused Telecaller to join our team. The ideal candidate will be responsible for outbound calling, lead generation, explaining our website development services, and maintaining strong customer relationships. You should have strong communication skills, confidence, and the ability to build rapport over the phone.

Key Responsibilities

• Make outbound calls to potential clients to promote website development and digital services.
• Generate leads, identify decision-makers, and pitch relevant service offerings.
• Explain service features, pricing, and benefits clearly and professionally.
• Follow up on leads through calls, WhatsApp, and email.
• Maintain detailed records of calls, responses, and follow-ups in CRM tools.
• Meet daily/weekly/monthly call and conversion targets.
• Understand customer requirements and share insights with the technical and sales teams.
• Handle basic customer queries and provide accurate information.
• Participate in team meetings, product training, and performance reviews.

Required Skills & Competencies

• Excellent communication skills (Hindi/English; regional languages are a bonus).
• Strong persuasion and negotiation abilities.
• Basic understanding of website development services (training will be provided).
• Ability to handle objections confidently.
• Good listening and customer-handling skills.
• Self-motivated and target-oriented.
• Proficiency in phone communication, WhatsApp, and email.
• Familiarity with CRM tools is an advantage.

Eligibility & Qualifications

• Education: 12th Pass / Diploma / Graduate (any stream).
• Prior telecalling or sales experience preferred but freshers are welcome.
• Comfortable making high-volume outbound calls.

Benefits

• Career growth opportunities within the company.
• Friendly and supportive work environment.

How to Apply

Interested candidates can send their updated resume to:
careers@sparrowbytes.com, Contact No.- 8800885950

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person