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Telecaller

Skyline Education Services

0 - 31 years

1 - 6 Lacs

mohali

Posted:13 hours ago| Platform: Apna logo

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Skills Required

support resolve schedule management crm tracking engagement research pricing

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound calling: Contact potential and existing customers to promote products or services and generate interest. Inbound calling: Answer incoming calls to provide support, address inquiries, and resolve complaints. Sales and lead generation: Persuade customers to make purchases or schedule appointments, and follow up on leads to convert prospects. Customer relationship management: Maintain accurate and detailed call logs and update customer records in a CRM system. Performance tracking: Meet daily, weekly, or monthly sales and engagement goals. Market research: Gather information on customer needs and market trends. Product knowledge: Stay up-to-date on product information, pricing, and promotions

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