Telecaller

Job Description

Seeking a motivated Tele counsellor to make outbound calls, handle inbound inquiries, and follow up on leads. Must be excellent in communication, persuasive, and resilient. Essential Duties and Responsibilities: Answering phone calls and explaining services offered by the Institute Always follow guidelines while talking with Parents or Students. Should achieve daily target calls. Make sure only qualitative walking visits should be targeted. Maintain CRM properly and follow SOP. Fulfil all the tasks and targets assigned. Update Daily/weekly/monthly report and submit on time. Qualifications: High school, diploma bachelor s degree preferred. Previous tele calling or customer service experience. Excellent verbal and written communication Strong interpersonal and persuasive skills. Proficiency in CRM software.