Telecaller Outbound

Job Description

The Outbound Telecaller is responsible for making outgoing calls to prospective or existing customers to promote products/services, generate leads, schedule appointments and from the Lead and DATA BASE provided by the company.The role demands strong communication skills, persuasion abilities, and a customer-focused approach. Excellent verbal communication skills in languages required – English, Hindi, Kannada Key Responsibilities: Make outbound calls to potential customers from the provided database or leads list. Promote products or services and explain their features and benefits clearly. Generate leads, schedule appointments, or convert calls into sales. Follow up on previous calls to maintain customer interest and engagement. Maintain call logs, update CRM systems, and keep accurate records of interactions. Achieve daily, weekly, and monthly call and conversion targets. Handle objections and resolve customer queries in a polite and professional manner. Coordinate with the sales or operations team for lead closure or follow-up. Good persuasion and negotiation skills Good computer knowledge (MS Office, CRM tools,Google Sheets and tools) Ability to handle pressure and meet targets Positive attitude and willingness to learn the concepts. Ready to go on Field on situation on demands.