Telecaller Fresher Job (Remote)

Job Description

About the job: Key responsibilities: 1. Client Management: Client management focuses on developing and maintaining long-term relationships with key clients to maximize sales opportunities and ensure customer satisfaction. 2. Relationship Building: Establish and nurture strong, trust-based relationships with clients to understand their needs and preferences. 3. Issue Resolution: Address and resolve client concerns promptly to maintain satisfaction and trust. 4. Contract Adherence: Ensure that both parties adhere to the terms and conditions outlined in contracts. 5. Communication: Maintain regular communication with clients to keep them informed about new offerings, updates, or changes. 6. Event Coordination: Organize and participate in client meetings, presentations, and hospitality events to strengthen relationships. 7. Problem Identification: Actively listen to clients or team members to understand the root cause of issues. 8. Solution Development: Collaborate with relevant departments to develop effective solutions tailored to the specific issue. 9. Implementation: Ensure that solutions are implemented efficiently and monitor their effectiveness. 10. Follow-up: Maintain communication with clients or stakeholders to confirm that the issue has been resolved to their satisfaction. 11. Documentation: Keep detailed records of issues and resolutions for future reference and continuous improvement. 12. Data Input: Accurately enter data from various sources into computer systems or databases. 13. Data Verification: Review and verify data for accuracy, correcting any errors or inconsistencies. 14. Data Maintenance: Update and maintain databases, ensuring information is current and organized. 15. Confidentiality: Handle sensitive information with discretion, adhering to data privacy regulations. Skills required: 1. Excellent typing and data entry skills. 2. Attention to detail and accuracy. 3. Proficiency in data entry software and Microsoft Office Suite. 4. Organizational skills and the ability to manage time effectively. 5. Analytical and critical thinking skills. 6. Strong communication and interpersonal abilities. 7. Patience and empathy. 8. Ability to work collaboratively with different teams. 9. Strong interpersonal and communication skills. 10. Negotiation and influencing abilities. 11. Commercial acumen and problem-solving skills. 12. Ability to work under pressure and manage multiple clients simultaneously. Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,000 - 3,60,000 /year Experience: 0 year(s) Deadline: 2025-06-12 23:59:59 Other perks: 5 days a week Skills required: Computer skills, Hindi Proficiency (Spoken) and Effective Communication Other Requirements: 1. Candidate must speak Hindi. 2. Candidate should know data entry. About Company: Organization Description: M S Traders is a leading manufacturer and supplier of high-quality packaging products, committed to delivering innovative and sustainable packaging solutions to businesses across diverse industries. With a strong foundation built on quality, reliability, and customer satisfaction, M S Traders specializes in the production of a wide range of packaging materials including corrugated boxes, cartons, paper bags, and customized packaging solutions tailored to meet specific client needs. Established with a vision to support industrial and commercial packaging demands, the company combines advanced manufacturing techniques with eco-friendly practices to ensure durability, cost-effectiveness, and environmental responsibility in every product. With a focus on continuous improvement and customer-centric service, M S Traders has earned a reputation as a trusted partner for packaging needs, catering to both small enterprises and large-scale corporations.