Telecaller Cum Data Entry

As a Telecaller cum Data Entry Executive, you will be responsible for handling inbound and outbound calls, responding to client inquiries, collecting necessary information, maintaining detailed call records, and ensuring accurate data entry. Your key responsibilities will include: - Making and receiving calls to/from clients and candidates - Addressing inquiries and providing information professionally - Collecting and documenting required information from callers - Maintaining accurate call logs and follow-up schedules - Performing data entry tasks such as inputting, updating, and verifying data - Ensuring accuracy and completeness in database entries - Collaborating with HR and operations teams as necessary You should possess the following qualifications: - Strong communication and telephone etiquette in English & Hindi - Proficiency in MS Office (especially Word & Excel) and data entry software - Excellent attention to detail and organizational skills - Ability to multitask and manage time effectively - Prior experience in a customer service or call center environment is preferred - Minimum qualification: High school diploma (12th pass); Graduation is an advantage - Basic understanding of the engineering or consultancy sector is a plus,