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- 3 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Collect prompt and accurate customer feedback work directly with customers& provide assistance Required Candidate profile Excellent command over English communication Should have very good interpersonal skills Immediate joiners only Freshers/UG both can apply Candidate should be in delhi NEXT DAY JOINING

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- 2 years

1 - 2 Lacs

Noida, Gurugram, Delhi / NCR

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Handle sales inquiries , generate leads Present and sell company products and services to new and existing customers Resolve customer complaints or concerns Required Candidate profile Strong communication skills in both

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1 - 2 years

2 - 3 Lacs

Hyderabad

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Graduation in any filed. Well versed with computers. Work experience as Tele callers, Telemarketer or Customer Relationship Officer Great interpersonal skill Exceptional oral and written communication skills Ability to work in a team

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8 - 13 years

15 - 20 Lacs

Gurugram, Delhi / NCR

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Role & responsibilities Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Preferred candidate profile 3+ years proven work experience in a sales role A passion for customer experience and driving team results Experience in operations and strategy building Excellent Coaching history A record of developing and retaining great employees Experience maximizing revenue through best practices Experience working with Salesforce.com or similar CRM Experience finding solutions as a manager Perks and benefits

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- 5 years

1 - 3 Lacs

Noida, Mohali, Panchkula

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Counsel prospective students regarding courses and admissions Provide information about various programs offered Achieve sales targets set by the university Maintain records of student inquiries and follow-up activities Graduation min 6 months exp

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1 - 5 years

3 - 4 Lacs

Noida, Thane, Delhi / NCR

Work from Office

Urgent hiring for Kotak Mahindra Bank Ltd. For the Post of Phone Banking officer (PBO) for Noida (Sec-16 & Sec-125,) Location. => This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). =========================================================================== Job Designation: Phone Banking Officer (PBO) Role Category : Customer Services (Inbound Voice Process) Job Grade : Assistant Manager M -1 & Deputy Manager - M2 Job Locations: Noida (Sec-16 & Sec-125) And Mumbai - (Thane) This is "Contact Centre Branch" (Non-Branch Banking) based Job, Completely In-house / Office-based profile, Must be Experience: # Must be having at least 6 Month of experience into any kind of Customer Service with Voice/Calling with BPO, IT, Banking, BFSI & any other industry can also apply. Please Note: Candidates who's holding degree of B.tech & MBA is not eligible. Key Role & responsibilities: => Must be flexible with 24/7 shift, late evening and night shifts and scattered 8 Week Offs in a month. (For Females: 9 hrs. shift in between 7.00 AM to 8.00 PM). => This position is primarily responsible for receiving / attending the inbound calls from existing customers to resolve their complaints & queries and give them the service against the banking products and services. => Developing and maintaining banking relationships with a select group of Individual customers by providing them exceptional individualized customer service, thereby achieving targeted growth and service norms. Job Description: To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. To identify and convert the opportunities for cross selling (banking product) on customer's call. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Candidate Desire Profile: Must be Good Communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. Freshers with communication skills also can apply. Age should be 20-30 years only (Male & Female Both can apply). Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.3.00 to 4.25 Lac per annum plus performance based high Incentives. Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream Or Post Graduate with any stream. Note: Undergraduates are also can apply How To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or => Need to share updated CV's/Resumes at : hrs.empowercareer@gmail.com | And write in the subject line "Kotak-PBO-271" or => Also can share updated CVs / Resumes via WhatsApp on: +91-96438-53808 (Write in the subject line "Kotak-PBO-271" For Any kind of assistance or query call us: Between 10.00 am to 6.00 pm only (do not call beyond the timings) Mobile Number +91- 9643853808. if your CV / profile got shortlisted with us we will contact you back. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank

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1 - 2 years

2 - 3 Lacs

Delhi NCR, Mumbai

Work from Office

Shift Timing 9 AM 6 PM / 10 AM - 7 PM / 12 PM - 9 PM . 6 Days Working Work From Home Opportunity Responsibilities: Conduct outbound calls to prospective users who have shown interest in gaming or related applications. Introduce the gaming application and clearly explain its features, benefits, and unique selling points. Effectively communicate the value proposition of our [Legal & Ethical Genuine] gaming platform. Address potential users' questions, concerns, and objections in a knowledgeable and persuasive manner. Guide prospects through the process of downloading, installing, and getting started with the application. Close sales and achieve daily, weekly, and monthly acquisition targets. Maintain accurate records of calls and interactions in the CRM system. Continuously improve sales techniques and product knowledge. Stay updated on the latest features and updates of the gaming application. Adhere to call scripts and sales protocols while maintaining a natural and engaging conversation style. Location: Chennai, Bengaluru, Hyderabad, Kolkata, Pune,Mumbai, Delhi

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