Tele sales Executive

Job Description

A tele-sales executive is responsible for making outbound and receiving inbound calls to promote products/services, generate leads, or provide customer support. They play a crucial role in customer interaction, sales, and feedback collection. Key Responsibilities: 1. Outbound Calls (Sales & Lead Generation) Contact potential or existing customers to promote products/services. Explain product features, benefits, and pricing. Generate sales leads and set appointments for further discussions. Follow up with customers to close sales or maintain relationships. 2. Inbound Calls (Customer Support & Queries) Answer customer inquiries regarding products, services, or policies. Resolve complaints or escalate issues to the relevant department. Provide accurate information and assistance to customers. 3. Data Management & Reporting Maintain a database of customer interactions, feedback, and follow-ups. Update CRM (Customer Relationship Management) systems with relevant details. Prepare daily/weekly reports on call performance and customer feedback. 4. Relationship Building & Communication Develop and maintain positive relationships with customers. Handle objections and negotiate effectively. Ensure a polite, professional, and friendly tone in all communications. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Gurgaon City, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Experience: Tele-sales: 1 year (Required) Sales: 1 year (Required) Language: English (Required) Work Location: In person