Tele Calling Executive

Job Description

Job Title: Telecalling Executive Location: Swastika Institute of Higher Education & Technology Address: 610, Krishna Business Centre, PU-4, Near Medanta Hospital, Vijay Nagar, Ratna Lok Colony, Indore, Madhya Pradesh 452010 Salary: ₹10,000 - ₹15,000 per month Job Summary: Swastika Institute of Higher Education & Technology is seeking a motivated Telecalling Executive to join our dynamic team. The role involves contacting potential students and customers, sharing information about courses, and supporting enrollment processes. Key Responsibilities: Make outbound calls to prospective students and customers. Provide information about the institute’s courses, programs, and services. Address inquiries and resolve any concerns from potential leads. Maintain accurate records of interactions and feedback. Meet daily/weekly targets for calls and lead conversions. Follow up on leads and engage in customer retention strategies. Requirements: Excellent verbal communication skills. Ability to work efficiently in a fast-paced environment. Previous experience in telecalling or customer service is preferred. Basic knowledge of MS Office and CRM tools. High school diploma or equivalent (further education is a plus). Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person