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Narayana e-Techno School
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Tele Calling Executive

Tele Calling Executive

Narayana e-Techno School

0 years

1 - 2 Lacs

india

Posted:1 hour ago| Platform: GlassDoor logo

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Skills Required

communication excel crm resolve reports marketing training

Work Mode

On-site

Job Type

Full Time

Job Description

Required Skills & Qualifications:

Minimum 12th pass; Graduate preferred.
Excellent verbal communication skills in English and local language.
Ability to handle parents professionally with patience and clarity.
Basic computer skills (Excel, Google Sheets, CRM).
Prior experience in tele-calling, customer support, or education sector is an advantage.

Key Responsibilities:

Make outbound calls to parents regarding admissions, enquiries, and follow-ups.
Provide accurate information about school curriculum, facilities, fees, and programs.
Maintain a record of calls, enquiries, and responses using Excel/Google Sheets or CRM tools.
Follow up with potential leads and assist the admissions team in closing admissions.
Handle inbound calls and resolve parent queries politely and professionally.
Share daily call reports with the Admissions/Marketing team.
Maintain a high level of professional communication and customer service.

Benefits:

Competitive salary with performance-based incentives.
Professional training provided.
Opportunity to work with a leading educational institution.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Paid sick time

Work Location: In person

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