Posted:20 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and well-spoken Telecaller to join our team. The Telecaller will be responsible for calling potential or existing customers to inform them about our products/services, answering questions, and maintaining positive customer relationships.
Responsibilities:

  • Make outbound calls to prospective or existing customers.
  • Explain products or services to customers and handle inquiries effectively.
  • Keep accurate records of calls, customer details, and feedback.
  • Follow communication “scripts” when handling different topics.
  • Generate leads and schedule appointments for the sales team.
  • Meet daily/weekly/monthly call and sales targets.
  • Maintain a good relationship with customers through regular follow-ups.
  • Handle customer complaints and resolve issues in a professional manner.

Job Type: Full-time

Work Location: In person

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