Tele Caller

Job Description

Role & responsibilities Roles and Responsibilities • Guiding the clients to reach the clinics Resolving escalated customer complaints • Facilitating efficient communication between departments Answering incoming calls for customer queries • Handling inquiries Providing customer service support Making outbound calls to prospective clients • Calling them and fixing up appointments for their respective clinic locality Follow up with clients Required Skills Communication Skills for English with Kannada/Hindi with good speaking fluency. Active listening skills towards customer needs. Meeting Targets/goals set by management. Prospecting skills Relationship-building Interpersonal skills Problem solving