Tele Caller Executive

Job Description

Job Description: Telecaller - Outbound Dues Collection Company Name : Primeiro Innovative Solutions Client : Asianet Broadband Work Timing : 9:30 AM to 6:00 PM Salary – 10000-12000/month Role Overview: We are seeking a dedicated and persuasive Outbound Telecaller to handle dues collection for Asianet Broadband customers. The role involves contacting customers from a provided database, reminding them about pending dues, and ensuring timely payments while maintaining a professional and customer-centric approach. Key Responsibilities: · Make outbound calls to customers to inform them about outstanding dues. · Explain payment options and resolve basic customer queries related to dues. · Update customer feedback and payment status in the system. · Follow up with customers who have committed to making payments. · Maintain accurate call logs and adhere to company policies and procedures. · Ensure a polite, professional, and empathetic approach while interacting with customers. Requirements: · Excellent communication skills in Malayalam , with fluency in English preferred. · Prior experience in collections or outbound calling is an advantage. · Ability to work under deadlines and meet daily/weekly collection targets. · Strong interpersonal and negotiation skills. · Basic computer proficiency to manage customer databases and call records. Perks: · Fixed working hours: 9:30 AM to 6:00 PM. · Attractive incentive structure based on performance. If you are self-motivated with a knack for persuasion, we encourage you to join our dynamic team! Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person