Tele Caller Executive

Job Description

Key Responsibilities: Coordinate daily schedules for pest control service staff and ISO consultants . Communicate effectively with clients to schedule appointments, confirm services, and handle queries . Manage incoming and outgoing calls for customer support, service follow-ups, and feedback collection. Maintain client records, service logs, and job sheets accurately in company systems. Assist in basic administrative tasks such as preparing reports, filing documents, and maintaining databases. Follow up on pending payments and provide necessary support for invoicing and collections . Act as a link between clients and field staff to ensure smooth service delivery. Support in ISO documentation, client coordination, and audit preparation when required. Handle email communication and basic correspondence with clients and vendors. Ensure prompt escalation of any client issues to the management. Job Types: Full-time, Permanent, Freelance Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Fixed shift Monday to Friday Supplemental Pay: Overtime pay Yearly bonus Language: English (Preferred) Work Location: In person