Tele Caller Executive-Females only

Job Description

Job Title: Telecaller Executive / Tele Sales – Tiles & Stones (Preferred Females only) Department: Sales Location: Hyderabad (Current: Srinagar Colony | Future Relocation: Shamshabad by Dec 2025–2026) Reporting To: Sales Manager Industry: Interior Design / Luxury Home Décor Experience Required: 0–3 years in Telecalling / Tele Sales Employment Type: Full-Time Salary: Commensurate with experience and performance during the selection process Joining: Immediate joiners will be given preference Gender Preference: Female candidates only (as per role requirement) Position Summary: Celestile is seeking a dynamic and customer-oriented Telecaller Executive to join our growing Sales team. The role involves handling both inbound and outbound sales calls, nurturing client relationships, and contributing to revenue growth by promoting our premium range of tiles and stones. The ideal candidate should demonstrate excellent communication skills, a positive demeanor, and a genuine interest in the luxury interior space. Key Responsibilities: Call architects and interior designers from the company-provided database Introduce and explain Celestile’s luxury home décor products and offerings Invite professionals to visit the studio for product demonstrations and discussions Clearly communicate product value, features, and benefits Maintain records of calls, follow-ups, and visit confirmations Support the sales and showroom team by generating quality leads =============================================== Conduct outbound telephonic interactions with prospective and existing clients to promote Celestile’s product offerings. Effectively communicate product details including features, specifications, availability, and pricing to customers. Coordinate and schedule showroom visits or client appointments for the field Sales team. Maintain accurate records of leads, call outcomes, and customer data using CRM tools. Address client queries in a professional manner and escalate complex issues when required. Collaborate with the Sales and Marketing teams to execute calling campaigns and promotional initiatives. Engage with inbound leads generated via digital platforms such as social media and WhatsApp. Consistently meet or exceed weekly/monthly targets related to call volume, lead conversion, and customer engagement. Attend internal training sessions to enhance knowledge of products, sales techniques, and customer handling. Provide actionable feedback to management regarding customer insights, objections, and market trends. Candidate Requirements: Minimum qualification: Graduate or pursuing graduation Fluent in English, Hindi, and Telugu (mandatory) Strong verbal communication, interpersonal, and negotiation skills Pleasant personality with a customer-focused attitude Basic proficiency in MS Office, email communication, and CRM tools Willingness to relocate to Shamshabad by the end of 2025 as part of the company’s office transition Passionate about luxury products and the home décor industry Application Process: Interested candidates may share their updated resume via email at hr@celestile.com or WhatsApp on 8008003232 . Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: Hindi (Required) English (Required) Work Location: In person Application Deadline: 05/08/2025