Tele- Caller

Location : Tirupathi
Qualification: Degree

Only Females

Key Responsibilities:

• Outbound Calling: Making calls to potential customers to introduce products, services, or offers.
• Inbound Handling: Addressing customer inquiries, complaints, and providing support or solutions.
• Lead Generation: Identifying and qualifying potential customers through phone conversations.
• Sales and Follow-up: Persuading customers to make purchases or schedule appointments and following up on leads.
• Customer Relationship Management: Maintaining accurate records of interactions and building relationships with customers.
• Product Knowledge: Staying up-to-date on products, services, and company policies.
• Meeting Targets: Achieving daily or weekly call targets and contributing to team goals.
• Feedback Collection: Gathering customer feedback to improve products or services.
• Complaint Resolution: Addressing and resolving customer complaints professionally.
• CRM Updates: Maintaining accurate records of customer interactions in the CRM system.

Key Skills:

• Excellent Communication Skills: Both verbal and written, including clear and persuasive speaking, active listening, and the ability to handle objections.
• Persuasiveness and Negotiation: Convincing customers to take desired actions.
• Customer Handling: Ability to handle a variety of customer needs and personalities.
• Problem-Solving: Identifying and resolving customer issues effectively.
• Data Entry and Record Keeping: Maintaining accurate call logs and customer information.

Job Type: Full-time