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Position Summary:
Support engineers to support the lower environment in 16X5 shift.. Ideal candidate is with strong Java experience who knows Data Technologies and monitoring tolls mentioned below with AWS exp. Expecting 6-7 resources to be strong in the category and rest ETL and cloud specific
- Minimum of 4 to 8+ years of related experience.
- Bachelor’s degree in computer science or related technical field required; master’s preferred and/or equivalent experience.
- Expertise in supporting technologies such as Java, Web and Application servers, Message Queuing, ETL (Snowflake, DataStage, Informatica, Talend, Jenkins), databases both on premise and Cloud (AWS).
- Must have a deep understanding of Java application architecture and hands-on experience with application troubleshooting.
- knowledge of troubleshooting, automation at all software layers (e.g., UI, services, APIs, databases, etc.)
- Basic working knowledge of Unix, Windows, ability to navigate the Unix servers and analyze the logs, basic Unix / Windows commands handling.
- Basic working knowledge of executing DB (DML & DDL) scripts and sending outputs whenever required.
- working experience in DevOps and CI/CD Related Technologies (Jenkins, maven, bit bucket, SonarQube, nexus)
- Good to have scripting knowledge (any programming language) and thrive to learn, eager to automate with the available tools at the organization.
- Good to have prior experience in alerting and event monitoring models and technologies such as SNOW, Dynatrace and Splunk
- Sound knowledge in support for core AWS cloud services (Knowledge in Lambda, ECS, glue services, dockers, container, cloud watch)
- Has a growth demeanor, including thinking creatively to produce creative solutions when tools do not work, partnering and working hands-on to provide solutions (automation thorough available tools) and optimally working on multiple work streams in a fast-paced environment.
- Be able to clearly articulate complex technical concepts in a way that is easily understood by recipients of multiple backgrounds.
- Effective communicator who can be the technical spokesperson in broader architecture and technology discussions.
- Ability to work on multiple concurrent initiatives.
- Experience dealing with cross-functional teams.
- Exceptional collaborator.
Leadership Competencies for this level include
- Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
- Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
- Communication: Articulates information clearly and presents information effectively and confidently when working with others.
- Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
- Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Proven experience in managing and supporting MacBook devices within an enterprise environment.
- Strong proficiency in macOS, including configuration, troubleshooting, and scripting.
- In-depth knowledge of Microsoft Intune and its application to macOS device management.
- Proficiency in administering JAMF Pro for macOS device management.
- Familiarity with cybersecurity best practices for macOS devices.
- Excellent problem-solving and communication skills.
- Certifications in macOS, Microsoft Intune, and JAMF are a plus.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
