Technology Operations Lead, AVP

Job Description

Job Description Job Title Technology Operations Lead Location Bangalore, India Corporate Title AVP Role Description We re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That s why we are Investors for a new now . We are looking for a Technology Operations Lead to oversee the technology infrastructure and operational processes of our organizations IT department. Technology Operations Lead will be responsible for managing the day-to-day operations of the IT team, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. They must ensure that the organizations IT policies and procedures are up to date and compliant with industry standards and regulations. Team / division overview Cloud applications team leads the way of automations in the bank under hybrid cloud banner. The team works on multiple key projects to derive best values through collaborations with various teams to support the organizational strategies. We help legacy systems to move their infrastructure to cloud in the best intuitive way possible. Compliance reporting for cloud is one of our key functions. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As a Technology Operations Lead you will be Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly. Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. Managing technology vendors and service providers to ensure that the organizations technology needs are met. Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organizations business goals. Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objectives. Maintaining a strong understanding of the organizations business needs and working closely with other departments to ensure that IT is aligned with those needs. Ensuring that the organizations IT policies and procedures are up to date and compliant with industry standards and company regulations. Managing the IT budget and ensuring that expenses are in line with the organizations financial goals. Keeping up to date with the latest industry trends and developments in IT operations management. Assess system performance and recommend improvements. Provide support and guidance to stakeholders. Your skills and experience Bachelor s degree or higher in computer science, Engineering, or a related field. Overall 10 years and a minimum of 5 years as an IT Operations Lead or similar role. Experience with system installation, configuration, analysis. Hands-on experience with GCP services. Thorough knowledge of networks and cloud computing. Strong leadership skills to effectively manage a team of IT professionals and drive performance. Excellent communication skills to effectively interact with team members, senior management, and other stakeholders. Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues. Ability to manage multiple projects. Problem-solving aptitude. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs