Technology Delivery Manager - Cards and Payments Domain

Capco

8 - 12 years

20 - 25 Lacs

pune chennai

Posted:1 hour ago| Platform:

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Skills Required

project management engagement management delivery leadership program management business analysis stakeholder management delivery management devops waterfall scrum agile service delivery management itil agile methodology architecture jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Delivery Leadership: o Own end-to-end delivery of IT programs/projects, ensuring adherence to scope, timelines, and quality standards.
o Drive governance, risk management, and compliance across all delivery streams.
o Gain complete understanding of what business wants to achieve, advise and challenge where appropriate and within bounds of responsibilities.
o Manage enhancements of systems, processes and operating models and their alignment to those of the Group and/or the Region, as required to comply with the directive, across businesses.
o Define the scope and outcomes, drawing up project plans, detailing timescales, resources, and budgets required.
o Oversee projects and monitor plans to ensure deadlines are met.
Stakeholder Management: o Act as the primary point of contact for senior business stakeholders and technology partners.
o Communicate progress, risks, and mitigation plans effectively to executive leadership.
o Engage with key stakeholders and maintain pro-active & open communication channels.
o Establish and maintain trusted relationship with stakeholders and business.
Team Management: o Lead and mentor delivery teams, fostering a culture of accountability and continuous improvement.
o Collaborate with resource managers to ensure optimal team allocation and capability building.
Governance: o Manage budgets, forecasts, and cost optimization strategies for assigned programs.
o Ensure efficient utilization of resources and vendor partnerships.
o Prepare and manage RAID and other mandatory governance
Process & Quality Assurance: o Implement best practices in Agile/Waterfall methodologies, DevOps, and ITIL frameworks.
o Drive continuous improvement initiatives to enhance delivery efficiency and customer satisfaction.

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