Techno Functional Consultant L1

Role Overview: As a Techno Functional Consultant L1 in Mumbai, Maharashtra, your primary role is to provide solutions that bridge the gap between technology and business requirements to deliver effective client solutions. Key Responsibilities: - Bridge the gap between project and support teams through techno-functional expertise - Drive end-to-end process for new business implementation projects, including business requirement management, integration & configuration, and production deployment - Assess feasibility of new change requirements and provide optimal solutions with clear timelines - Provide techno-functional support for new business implementations, including system building from scratch - Assist solutioning team with architectural design, coding, testing, and implementation - Understand and implement functional and technical designs on the ERP system - Customize, extend, modify, localize, or integrate existing products through coding, testing, and production - Implement business processes, requirements, and ERP technology to translate them into ERP solutions - Write code following developmental standards to determine the implementation methodology - Provide product support and maintenance for specific ERP solutions, resolving client queries and technical issues - Develop and deploy automation tools/solutions for process optimization and increased efficiency - Bridge technical and functional requirements of projects, providing solutions and advice to clients or internal teams - Support on-site manager with necessary details regarding changes and provide off-site support - Skill upgradation and competency building - Clear Wipro exams and internal certifications to upgrade skills - Attend trainings and seminars to enhance knowledge in functional/technical domains - Write papers, articles, and case studies for publication on the intranet Qualifications Required: - Contribution to customer projects - Quality, SLA, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalations, CSAT - Automation - Process optimization, reduction in process/steps, reduction in number of tickets raised - Skill upgradation - Number of trainings and certifications completed, number of papers/articles written in a quarter,