Technical Writer

Job Description

Develop content for technical publications across all phases of production (scoping features, planning, writing, editing, publishing) Research, investigate, and gather information from both formal and informal specifications and requirements sources (Jira epics stories, engineering wikis, ITU-T/IEEE standards, technical subject matter experts) Collaborate with subject matter experts to create and refine technical content that enables customers to achieve rapid success with our products Exercise active, hands-on approach with using a web UI and/or command line interface to develop configurations and user material Work closely with team members to promote consistency, and adhere to established styles, conventions, and quality standards Qualifications Excellent written and oral communications skills (essential) Masters degree program from an accredited university (Technical Writing or English major preferred) Proven strong academic performer Technical aptitude demonstrated through classes completed or work experience Ability to convey complex technical concepts in a concise but effective manner Strong initiative and good problem-solving skills Strong inclination to conduct self-driven information research and discovery Availability: May/June 2025. This is a one-year program, with a possible extension for another year Preferred Qualifications Experience with workplace collaboration tools such as Microsoft Teams Experience creating technical illustrations with draw.io, Lucidchart, Visio, Photoshop, or any other related tools Location: Bengaluru, Calix India Hybrid (2-3 days in office)