Technical Support Specialist

**Role Overview:** As a Technical Support Specialist at IMZ Corporate, your primary responsibility will be to provide technical assistance to clients, troubleshoot hardware and software issues, and deploy cutting-edge IoT solutions. Situated in Gurugram, you will play a crucial role in ensuring the successful integration of systems and project go-lives. Your daily tasks will include responding to support tickets, conducting diagnostics both remotely and on-site, and collaborating with the development team to resolve advanced issues. **Key Responsibilities:** - Provide technical assistance to clients - Troubleshoot hardware and software issues - Deploy cutting-edge IoT solutions - Ensure successful integration of systems and project go-lives - Respond to support tickets - Conduct diagnostics remotely and on-site - Collaborate with the development team to resolve advanced issues **Qualifications Required:** - Strong technical troubleshooting and problem-solving skills - Experience with IoT devices, RFID systems, and vehicle tracking technologies is highly desirable - Knowledge of system integration and deployment - Excellent verbal and written communication skills - Degree in Computer Science, Information Technology, or related field preferred - Previous experience in a technical support role advantageous **Additional Company Details:** If you are passionate about leveraging technology to drive business value and thrive in a dynamic environment, this role at IMZ Corporate offers a competitive salary in the range of 20-25K.,