Technical Support Specialist

Job Description

This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Job Responsibilities Assist in migrating Bill.com clients to RAMP. Migrate QuickBooks Desktop (QBD) to QuickBooks Online (QBO). Handle console transfers during mergers. Implement and manage AssetAccountant. Oversee Ramp implementation projects. Run SEC API on a weekly ad hoc basis. Generate and review all reach reports monthly. Assist the Quality team with software access and report retrieval. Perform BOSSA-related tasks. Assign users to Keeper. Maintain connections for all Keeper users. Review and verify built reports for tasks. Export user listings from various software in our tech stack for BOSSA PowerBI. Review client status in Workday versus tech stack reports. Assist with renewals by updating project IDs. Review monthly docket charges for inactive projects. Requirements Degree in Computer Science, Software Engineering, Information Technology, or related field. Minimum of 1 year of technical support experience, or related fields Strong understanding of Bill.com, QuickBooks, and other relevant software. Excellent problem-solving skills and attention to detail. Ability to manage multiple tasks and prioritize effectively. Strong communication skills and the ability to work collaboratively with various teams. Compensation and Benefits Compensation: Commensurate with Industry standards? Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.