Technical Support Field Manager

Job Description

Sparsa Digital Pvt. Ltd. is looking for Technical Support Field Manager to join our dynamic team and embark on a rewarding career journey A Field Manager plays a crucial role in the organization by supervising and coordinating field operations, projects, or teams to meet company objectives They are responsible for ensuring that field activities are carried out in accordance with company policies, safety guidelines, and quality standards Key Responsibilities:Team Management:Recruit, train, and supervise field personnel, including technicians, inspectors, or other field staff Set performance goals and provide ongoing feedback to team members Motivate and lead the field team to achieve productivity and quality targets Project Oversight:Plan and schedule field projects, ensuring timely completion within budget Monitor project progress and resolve any issues or obstacles that may arise Conduct site visits and inspections to assess work quality and compliance with standards Resource Allocation:Allocate resources, including manpower, equipment, and materials, efficiently to maximize productivity Manage inventory and logistics for field operations Safety and Compliance:Enforce safety protocols and ensure that all field activities adhere to relevant safety regulations and standards Maintain compliance with industry-specific regulations and permits Client Relations:Liaise with clients or customers to understand their needs and address any concerns or requests Build and maintain strong client relationships to ensure customer satisfaction Reporting:Prepare regular reports on field operations, project status, and team performance Analyze data and recommend improvements in processes and workflows Budget Management:Manage the budget for field operations, including cost control and expenditure tracking Identify cost-saving opportunities and implement cost-effective strategies Communication:Facilitate clear and effective communication between field personnel and the central office Relay important information, updates, and instructions to the field team Qualifications:Bachelor's degree in a relevant field (may vary by industry) Previous experience in a supervisory or managerial role, preferably in a similar industry Strong leadership and interpersonal skills Knowledge of industry-specific regulations and best practices Excellent problem-solving and decision-making abilities Effective communication skills, both written and verbal Proficiency in relevant software and tools for project management and reporting