Technical support executive

Job Description

Home > Company > Work with us >Technical support executive Technical support executive Job Code:BT-TSE | Bangalore | | Full Time, Permanent Overview With excellent communication skills, as a Technical Support Executive, your role involves direct customer interaction, presentation, helping onboarding new clients, supporting existing clients with any change, and troubleshooting any problem with our product. Experience level: 0-3 years . Job location: Bangalore Employment : Full time, Permanent No. of positions : 10 Work mode : Work from office Salary: As per the company standard Key responsibilities Client onboarding Software support Account administration/management Analyzing and reporting Communication skills Troubleshooting technical issues Client profile creation Interpersonal skills MS office Minimum qualification Any graduate, any post graduate Benefits Competitive salary based on experience and skills. Ensuring work-life balance for employees. Opportunities for professional growth and development. Application process HR screening The HR screening phase serves as the initial introduction between the company and the candidate. Technical discussion The technical discussion phase assesses your domain-specific expertise and problem-solving abilities. Technical assessment This phase involves a practical evaluation of your skills through specific tasks or tests aligned with the role If you are an exceptionally creative, passionate and original content lover, keen to embark on an exciting journey of adding value with your pen, please submit your detailed resume with a sample of creative and/or technical content to If you have any queries, please feel free to contact us at . Chandrika Pisari Project Manager As Project Manager at Briskon, Chandrika P brings over a decade of expertise in project management, turning client goals into success stories. A technology enthusiast with a passion for problem-solving, she thrives on challenges managing multiple tasks, staying composed under pressure, and building strong, collaborative relationships with clients and teams. Chandrika specializes in simplifying processes, streamlining operations, and bridging the gap between clients and diverse teams. Her strategic mindset and hands-on approach ensure seamless collaboration, optimized resources, and the smart use of technology to drive exceptional results. She holds a Bachelor of Engineering degree in Computer Science and Engineering from the prestigious Visvesvaraya Technological University, India equipping her with a strong technical foundation that enhances her project management expertise. For Chandrika, client success isn t just a goal it s a commitment. Her dedication to delivering impactful outcomes makes her an invaluable leader in transforming projects into milestones of achievement. Suranjan Gupta Project Manager - Digital Marketing As Project Manager for Digital Marketing at Briskon, Suranjan is the architect of clients digital success driving impactful campaigns, optimizing content strategies, and leveraging data analytics to fuel measurable growth. With 14 years of expertise in modern and conventional SEO, content marketing, and data-driven strategies, Suranjan stands at the forefront of digital innovation. His dynamic approach is rooted in extensive experience with customer experience management (CXM) services like FusionCX and collaborations with leading brands in the education sector. His expertise spans SEO strategy, high-performance ad campaigns, and crafting content that resonates and converts. A strategist at heart, Suranjan excels in bridging the gap between data and storytelling, ensuring every marketing effort aligns with business objectives and drives engagement. Holding an MCA from Acharya Institute of Management and Sciences, Bengaluru, Suranjan brings a strong technical foundation to his marketing prowess making him a leader who shapes digital footprints with precision and purpose. Sanjeev Sharma VP Sales Europe Sanjeev is the Vice President (Sales) Europe . He is responsible for leading planned expansion and growth of Briskon in Europe. Sanjeev has been leading business development in global markets for more than 15 years. Before joining Briskon, he led sales and strategic engagements for Eli Global and Anthelio Healthcare Solutions (now an AToS company) amongst other multinational technology organisations. He brings vast experience in new market creation, complex solutions sales, consultative sales approach and leading digital and cloud transformation across multiple industries. Sanjeev has a Bachelor s degree in Electronics and Communications and MBA in Marketing and Strategy. Madhur Uniyal Managing Director & COO Madhur Uniyal is the Managing Director and COO of Briskon, responsible for spearheading the company s technology development initiatives and providing technology leadership to all customer projects. He is well known within the industry circles, primarily as the person responsible for developing India s first and most popular internet-based trading engine, TradeAnywhere, Madhur has more than 24 years of leadership experience in the IT domain. Prior to joining Briskon, Madhur headed the development team at Dion Global Solutions, where he developed a range of real-time, highly available trading systems for the cash, currency, equity derivatives, and commodities markets. Madhur also has vast experience with integration of complex systems on LAN, WAN, and VSAT- based private networks as well as public domain networks such as the internet. An academic at heart, Madhur holds a masters degree in microwave electronics, an MTech (Computer Science and Engineering) from BIT (Mesra), and an MBA(Finance) from the Institute of Finance and International Management. Junain Nazri Founder & CEO Junain Nazri is the founder & CEO of Briskon, responsible for providing strategic direction and driving the overall growth of the company. As the founder of Briskon, Junain has been instrumental in growing the company from strength to strength, steadily increasing its customer base, organization size, and scope of operations. After having worked with several start-ups, successfully handling their sales function and cementing them firmly on the growth path, Junain took the entrepreneurial plunge to start Briskon with the clear vision of making it a leader in web technologies. With his keen business acumen along with a concise and clear understanding of customer requirements, he went on to establish Briskon as a significant, long-term player in the web technologies domain. A salesperson at heart, Junain still holds meeting customers, as his biggest passion.