Job Description

Roles and Responsibilities Great English is a MUST both written and verbal. Should be willing to do Night Shift. Knowledge on switching and routing (CCNA). IP knowledge. Provide top quality technical support, troubleshooting of IT networks and communications systems, including medical associated applications. Provide technical support for both hardware and software issues our users encounter Monitor the system daily and respond immediately to link down issues Create and verify QA task a on daily basis Respond to and resolve help desk requests Upgrade systems and processes as required for enhanced functionality and security issue resolution Administrate infrastructure, including firewalls,AV protection software Management and other processes Install and test computer-related equipment Configuring network hardware like routers and switches Upgrading and repairing computer networks Troubleshooting network issues Deploying and updating software Implementing security measures and basic testing **Must live in Bangalore**