Technical Support Engineer

0 years

0 Lacs

Posted:6 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. The technical support resource shall be proficient in customer handling
2. Proficient in OS – Linux, including basic administration knowledge (crontab, shell commands)3. Scripting – Shell & Python4. Excellent Troubleshooting, Analysis & Debugging skills5. Knowledge on GSM, 3G/4G/5G Network Nodes and Architecture6. SNMP, Nagios-like monitoring tools7. Knowledge of Any Ticketing tool8. Good knowledge of DB—Oracle & MySQL (Strong SQL and DBA Knowledge like tuning, purging, partitioning and backups )9. Good to have – MS suite, Protocol Stack (SS7/SIGTRAN/IP)RequirementsOptional – ETL, JavaScriptMajorly, the candidate should write Linux commands, write shell scripts and write SQL queries.

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