Posted:7 hours ago|
Platform:
Hybrid
Full Time
Job Title: Associate - L1.5 Support
Job Summary:
Key Responsibilities:
1. Provide technical support for products, including hardware, peripherals.
2. Troubleshoot and resolve issues, escalating complex cases as needed.
3. Utilize knowledge management tools and resources to resolve customer issues.
4. Maintain accurate and up-to-date records of customer interactions.
5. Meet productivity and quality standards.
Requirements:
1-2 years of experience in technical support or related field.
Excellent communication and problem-solving skills.
Graduation Mandatory
CTC : 5 LPA
Location : Bangalore
Notice Period : 10 Days to Immediate joiner
To known more about the Process Kindly Contact HR : 9606973198
JoulestoWatts
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