Job Description

Job description At IDEMIA we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems. We serve our clients in 180 countries thanks to our 15,000 employees worldwide. About IDEMIA Public Security We are dedicated to serving government and public security entities and, in so doing, IDEMIA is committed to the responsible use of technology for public safety. We develop cutting-edge biometrics technologies and identity verification systems that prioritize privacy, human rights and ensure fair and unbiased application. We are also committed to building an inclusive and diverse culture and our impact on sustainability. For example, in 2023, the Life Cycle Assessment for Vision Pass SP revealed a 38% energy reduction, attributed to its sustainable smart power-saving mode Experience & background: B.E, B.Tech Degree in Electronics, E&TC, BSC-IT degree Having 2 to 5 year experience in Access control system/Biometric Technologies Have carried out troubleshoots at customer site, related to ACS & CCTV products. Knowledge of Computer Networking LAN/WAN environment Experience in handling customer request Proficient in English communicator, through written and oral medium Comfortable with the Office 365 software suite Work Experience in Biometric & ACS Understanding of Access control Card Technologies #Technical skills Self-driven, results orientated, customer focused Previous experience in a similar application & hardware support environment Knowledge of SQL database administration Understanding customers implemented eco-system Proven working experience in customer Project handling on site related issues Excellent client-facing and internal communication skills Able to work under pressure, with minimum supervision (Autonomous) Supervised ACS, VMS or a turnkey solution, shall be added advantage. Ability to manage multiple tasks and prioritize effectively. Independent Problem-solving and communication skills. Should be autonomous in driving and co-leading & recurring processes