Technical Support Engineer

Job Description

Job Title: Technical Support Engineer Location: Mumbai Experience : 0yrs to 5yrs Big Picture (The Opportunity) : Are you looking for an opportunity to advance your Career in Linux? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self-motivated with a passion to learn and improving your skills and knowledge, we have a perfect job for you ! What do we want from you ? (Our Expectations) : Zero to 2 years experience in Linux Operating System. Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites. An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation. What are you required to do ? (Your Responsibilities) : Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service. Engineering of systems administration-related solutions for our various SAAS products and projects as well as operational needs. Proactively monitoring system performance and capacity planning. Providing technical support to customers for Applications, Operating systems, and networking. Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving. Fault finding, analysis and logging information for reporting of performance exceptions. Maintain best practices on managing systems and services across all environments. Skills & Qualification Required (Add Value) : Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field. He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols. You should possess excellent communication skills . Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage. Should be able to adjust with flexible shift Should be ready to travel to sites Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Application Question(s): Notice Period Education: Bachelor's (Required) Experience: VOIP Support Engineer : 1 year (Required) VOIP, Linux, Telephony, Red Hat: 1 year (Required) Work Location: In person