Technical Support Associate

0 years

0 Lacs

Posted:2 months ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Provide first-level support via phone, email, or chat Troubleshoot hardware and software issues Guide users through step-by-step solutions Escalate complex problems to higher-level support when needed Document issues and solutions in ticketing systems Ensure timely resolution and customer satisfaction This job is provided by Shine.com Show more Show less

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