Technical Support Analyst- Server and cloud Support -Immediate Joining

- 5 years

4.0 - 8.5 Lacs P.A.

Pune, Bengaluru, Delhi / NCR

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Active Directory SupportserverCloud SupportMS ExchangeDNSNetwork SupportTroubleshootingExchange OnlineActive DirectoryDHCPOutlook ConfigurationServer SupportExchange ServerDomain ServerService DeskNetwork TroubleshootingSharepointOnedriveaxure

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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