Technical Service Co-Ordinator

Job Description

Desired Candidate Profile, Responsibilities and Duties: Responsible for support to customer and Service Engineers on all after-sales activities; Assisting the service team in all matters related to technical services. Coordinate between the customers all over India and Technical staff at various branches in resolving service issues and updating the status of the same. Arranging units/parts to be sent to customers. racking and updating of service reports of all the service staff. Arranging for service-related components, tools, parts, etc.,. Required Experience, Skills and Qualifications : Responsible for supporting customers service engineers on after sales activities. Ensure accurate data is captured and updated in CRM Service documentation reporting Experience: 3+ years, BE / BTech preferably in Electrical / Electronic / Instrumentation.