Technical Program Manager

Role Overview

Technical Program Manager (TPM)

engineering, product, architecture, and business

Key Responsibilities

Program & Execution Management

• Drive end-to-end delivery of platform features and sector-specific solutions by coordinating multiple scrum teams (AI/ML, Data, Fullstack, DevOps).
• Develop and maintain technical delivery plans, sprint milestones, and program-wide timelines.
• Identify and resolve cross-team dependencies, risks, and technical bottlenecks.

Technical Fluency & Architecture Alignment

• Understand the platform's architecture (Kafka, Spark, data lakes, ML pipelines, hybrid/on-prem deployments) and guide teams toward cohesive delivery.
• Translate high-level product goals into detailed technical milestones and backlog items in collaboration with Product Owners and Architects.

Cross-Functional Collaboration

• Liaise between globally distributed engineering teams, product owners, architects, and domain stakeholders to align on priorities and timelines.
• Coordinate multi-sector requirements and build scalable components that serve as blueprints across industries (aviation, logistics, etc.).

Governance & Reporting

• Maintain clear, concise, and timely program reporting (dashboards, OKRs, status updates) for leadership and stakeholders.
• Champion delivery best practices, quality assurance, and documentation hygiene.

Innovation & Agility

• Support iterative product development with flexibility to handle ambiguity and evolving priorities.
• Enable POCs and rapid prototyping efforts while planning for scalable production transitions.

Required Skills & Qualifications

• 12+ years of experience in software engineering and technical program/project management.
• Strong understanding of platform/data architecture, including event streaming (Kafka), batch/stream processing (Spark, Flink), and AI/ML pipelines.
• Proven success delivering complex programs in agile environments with multiple engineering teams.
• Familiarity with DevOps, cloud/on-prem infrastructure (AWS, Azure, hybrid models), CI/CD, and observability practices.
• Excellent communication, stakeholder management, and risk mitigation skills.
• Strong grasp of Agile/Scrum or SAFe methodologies.

Good-to-Have

• Experience working in or delivering solutions to industrial sectors such as aviation, manufacturing, logistics, or utilities.
• Experience with tools like Jira, Confluence, Notion, Asana, or similar.
• Background in engineering or data (Computer Science, Data Engineering, AI/ML, or related).

Company Profile:

WAISL is an ISO 9001:2015, ISO 20000-1:2018, ISO 22301:2019 certified, and CMMI Level 3 Appraiseddigital transformation partner for businesses across industries with a core focus on aviation and related adjacencies. We transform airports and relative ecosystems through digital interventions with a strong service excellence culture. As a leader in our chosen space, we deliver world-class services focused on airports and their related domains, enabled through outcomefocused next-gen digital/technology solutions.

At present, WAISL is the primary technology solutions partner for Indira Gandhi International Airport, Delhi, Rajiv Gandhi International Airport, Hyderabad, Manohar International Airport, Goa, Kannur International Airport, Kerala, and Kuwait International Airport, and we expect to soon provide similar services for other airports in India and globally. WAISL, as a digital transformation partner, brings proven credibility in managing and servicing 135+Mn passengers, 80+ airlines, core integration, deployment, and real-time management experience of 2000+ applications vendor agnostically in highly complex technology converging ecosystems. This excellence in managed services delivered by WAISL has enabled its customer airports to be rated amongst the best-in-class service providers by Skytrax and ACI awards, and to win many innovation and excellence awards.

At WAISL, we aim to streamline how enterprises and industries operate through technology. We implement and integrate technologies that enhance efficiency and transform processes from airports and smart cities to energy and hospitality. Our solutionsspanning biometric systems, digitaltwins, integrated command and control centres, cyber security/sustainability suites, predictive data-driven insights, etc.work together seamlessly to deliver more innovative, efficient, and intuitive experiences elevating business outcomes. At WAISL - We don't just innovate; we redefine what's possible. WAISL - Your Preferred Digital Transformation Partner