Technical Program Manager II

Required Qualifications:

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.


• 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Solid technical understanding of app development frameworks and platform migration

Solid knowledge of AI technologies and their application in product experiences.

Excellent communication and stakeholder management skills.

• Experience working in cross-functional, global teams.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 5+ years of experience in program management or product management, with a focus on app or software feature delivery.

• Familiarity with Surface devices and the Surface app ecosystem.

Experience with telemetry, feedback systems, and customer engagement workflows.
Exposure to innovation or incubation programmes.

• Solid analytical skills and ability to define success metrics.

• Feature Ownership & Execution

Define and drive the vision and roadmap for assigned app features, ensuring alignment with brand principles, business goals, and customer needs.

Partner with design and engineering teams to deliver feature investments on time and with high quality.

• Champion the integration of AI-driven insights and capabilities into app features to enhance personalization, automation, and customer value.

• Define clear success metrics and track progress across milestones.
  
  • Leverage AI-powered analytics and predictive modelling to inform prioritization and improve feature performance.
Cross-Functional Collaboration
Build strong partnerships with internal teams and external stakeholders to ensure alignment and unblock dependencies.
• Act as the primary liaison for feature-related discussions and decisions.
  
  Promote a frontier mindset by identifying opportunities to apply emerging technologies and innovative approaches in collaboration with incubation teams.
  
Innovation & Incubation Support
Support exploratory work with incubation teams, contributing to early-stage concept validation and prototyping efforts.
• • Drive experimentation with AI and next-generation technologies to accelerate concept-to-market cycles.