Technical Program Manager

Job Description

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we areLet s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are India s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Key Responsibilities: 1. Project and Program Management: Project Planning: Develop detailed project plans for infrastructure initiatives, including timelines, resource allocation, and milestones. Execution: Manage the end-to-end delivery of infrastructure projects, ensuring they are completed on time and within budget. Risk Management: Identify potential risks and implement mitigation strategies to ensure project success. Progress Monitoring: Track project progress, manage budgets, and provide regular status updates to stakeholders. 2. Technical Oversight: Performance Optimization: Optimize infrastructure for performance, reliability, and cost-efficiency using GCP tools like Cloud Monitoring and Cloud Logging. Security and Compliance: Ensure that infrastructure solutions adhere to security best practices and compliance requirements, leveraging GCP s IAM and security tools. 3. Stakeholder Management: Communication: Communicate project goals, progress, and outcomes to stakeholders, including executives, ensuring alignment with business objectives. Negotiation: Manage stakeholder expectations and negotiate trade-offs to balance project priorities and constraints. 4. Process Improvement: Best Practices: Implement industry best practices for infrastructure management, including automation and continuous integration/continuous deployment (CI/CD) using tools like Cloud Deployment Manager and Terraform. Efficiency: Identify and drive process improvements to enhance infrastructure management and operational efficiency. 5. Compliance and Security Management: Access Control: Implement and manage access control policies using GCP s IAM to ensure secure and appropriate access. Incident Management: Develop and manage incident response plans for infrastructure-related issues, utilizing GCP s security features and tools. 6. Vendor Management: Vendor Relationships: Manage relationships with GCP and other third-party service providers, ensuring that SLAs and performance expectations are met. Contract Negotiation: Negotiate and manage contracts and service agreements with vendors to align with project needs. Qualifications: Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degrees or certifications (e.g., PMP, PMI-ACP) are a plus. Experience: 4+ years of experience in technical program management, with a focus on infrastructure projects. Experience with cloud platforms, particularly Google Cloud Platform (GCP), is highly desirable. Technical Skills: Proficiency in GCP services and architecture, including Compute Engine, Cloud Storage, BigQuery, and Kubernetes Engine. Knowledge of infrastructure automation tools such as Terraform is advantageous. Project Management: Proven experience with project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, MS Project). Communication: Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Problem-Solving: Excellent analytical and problem-solving skills, with a track record of addressing complex technical and project-related issues.