Technical Product Trainer

Job Description

In this challenging position, you will hold a pivotal role in a diverse team, driven by a fast-growing Indian market with vast opportunities for our clients high-quality products, used for purification and separation processes, especially within Pharmaceutical Packaging. Your activities focus on managing the entire product portfolio. In your hub function, you provide technical support, define and communicate the product strategy, roadmap and value proposition considering customer needs and limitations defined by stakeholders. At the same time, you identify portfolio needs together with the commercial organization and drive new product introductions. You closely cooperate with subcontractors thus, supporting sales and the supply chain organization and oversee customer complaints and drive cost-down initiatives. Your profile at Sorbchem: - Be the go-to person within Sorbchem for all technical queries related to application support for the Sales team within Pharma Packaging segment - Work with the Sales organization to develop account strategies with specific objectives and action items - Proactively engage with suppliers to capture evolving market trends / legislations / regulatory and customer needs and accordingly prepare product portfolio for short/medium/long term needs. - Ownership for all related products from a technical & marketing perspective - Supports the domestic market strategies and product positioning - Support VP Sales with market segmentation, business development, monitoring and assessing competitive landscape and gather market intelligence to prepare for any adjustments in strategic direction. - Manage existing sub-contractors & identify additional where needed - Support sales and supply chain organization as needed with daily customer challenges - (technical support, lead times, product modifications, claims etc). - Conduct training sessions for new hire employees, conduct product training programs for sales teams, and develop product knowledge and expertise for customers. - Prepare sales presentations clearly communicating the value proposition of the products and services offered - Conduct refresher training program for newly recruited Sales Executive - Prepare promotional material like Blogs, Content for Web Site. - Prepare product wise application based flyers, literatures, brochures in consultation with Sales Team and Digital Marketing Team. - Participate in conferences / exhibitions, also a presenter at technical conferences - Conduct mock tests for the newly joined sales team members and report to concerned sales manager.