Job Description

Role: Technical Programme Management Office Location: Mumbai, Pune, Bangalore Hybrid model in month 1 week from office Shift: UK 3:00 PM - 12: AM/ US Shift 6:00 PM -3:00 AM Depending on Client *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** JOB PURPOSE: Programme Manager PMO will be responsible for effectively managing high risk and large scale critical projects/programme that would deliver against the Company plan or Contact Centre Objectives. Also responsible for leading and driving new client transitions and existing client transitions for the addition of new services (migrating, improving and optimizing the business process into our environment). Managing and supporting a team in delivery of their projects to improve programme assurance. Education (Minimum) Graduation required in any discipline and PMP trained/certified. (Preferred) Post Graduation. Experience Minimum of 8 years experience of which, at least 3 years should have been in a project management role (projects may involve non-operational change, operational change, infrastructure setup or transition projects). Experience of leading and managing teams. Should have managed a large project end-to-end following the project management methodology. Must actively practice the concepts of project management. Others The job role involves travel to and stay in Pune/Mumbai. Functional Skills and Competencies: Understands and knows the elements of the company plan, business drivers that impact the organization and knowledge of the telecom industry in the UK. Understands and knows the purpose of the role and how it links to the other roles. Knowledge of the Brand Strategy and its Implications. Strong knowledge of MS Project and the Microsoft Office Suite and MS Visio. Understands Project Management Methodology (PMI) and documents required to prepare a project plan, knows how to develop SOPs a Governance Plan for projects being handed over to BAU. Knows how to do Interdependency Management. Ability to quickly grasp our client's business and organization in order to effectively interact with their employees, particularly senior management and others in purchasing, receiving, human resources and accounting functions. Experience with workflow routing/process software/concepts Knows industry benchmarked PM Concepts tools and techniques. (Desirable)