Job Description

Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions.