Technical Implementation Lead

Job Description

Technical Implementation Lead IT Job Overview Millennium IMS, an young IT infrastructure applications organization is looking to hire a result oriented, young Techno functional leader to deploy and integrate SaaS solution within client environments, ensuring seamless functionality by configuring t Industry: IT Location: Remote Experience: 12 Role: Technical Implementation Lead Expected Date of Joining: Mar 24, 2025 Key Responsibilities Skills You will be responsible for Client Consultation Conduct thorough needs analysis with clients to understand their business requirements and identify how the SaaS solution can best address them. Solution Design Design and configure the SaaS platform based on client needs, including data mapping, workflow customization, and system integrations. Implementation Planning: Create detailed project plans for implementation, outlining timelines, milestones, and deliverables. System Deployment: Install and deploy the SaaS solution within the clients environment, managing data migration and configuration processes. User Training: Provide comprehensive training to end users on the SaaS platforms functionalities and features. Technical Support: Troubleshoot technical issues arising during implementation and provide ongoing support to clients. Data Analysis: Analyze client data to identify potential areas for improvement and optimize the SaaS solution usage. Project Management: Monitor project progress, manage risks, and ensure timely delivery of implementation projects. Communication and Collaboration: Maintain clear communication with clients, internal teams (sales, customer success), and stakeholders throughout the implementation process. Required Skills and Qualifications: Technical Expertise: Strong understanding of SaaS architecture, cloud technologies (Azure), APIs, and database management systems. 12+ years Experience Engineering Background no exceptions Software Configuration: Proficiency in configuring and customizing SaaS applications to meet specific client requirements. Problem-Solving: Excellent analytical and troubleshooting skills to identify and resolve technical issues effectively. Communication Skills: Ability to clearly communicate complex technical concepts to both technical and non-technical audiences. Project Management: Proven experience in managing project timelines, deliverables, and client expectations. Customer Focus: Strong customer service orientation with a focus on building positive relationships with clients. Location: India Project geography: Global Working zone: will depend on country of implementation Expected date of joining: Immediate to ASAP